Privacy Policy

Personal data protection

If you are our customer, newsletter subscriber or website visitor, you are entrusting us with your personal data. We are responsible for their protection and security. Please familiarize yourself with the data protection, policies and rights you have in relation to the GDPR (General Data Protection Regulation).

Who is the data controller?

The controller of your personal data is Kvalitnidomek.cz s.r.o., ID: 18012591 C 132563/KSBR Regional Court in Brno. We operate the website www.kvalitnidomek.cz. We are in the position of a controller in relation to your personal data: we determine how the personal data will be processed and for what purpose, for how long and we select any other processors who will assist us with the processing.

Contact details

We care for our website visitors with love. If you have any questions or comments, please contact our customer support at: info@kvalitnidomek.cz

We declare

We declare that, as the controller of your personal data, we comply with all legal obligations required by applicable legislation, in particular the Data Protection Act and the GDPR, and therefore that:

-we will only process your personal data on the basis of a valid legal ground, in particular a legitimate interest, the performance of a contract, a legal obligation or consent,

-we comply with the information obligation under Article 13 of the GDPR before we start processing personal data,
enable and support you in exercising and fulfilling your rights under the Data Protection Act and the GDPR.

Scope of personal data and purpose of processing

We process personal data that you entrust to us for the following reasons (to fulfil these purposes):

Bookkeeping

If you order a product from our range, we need your personal data (billing data) to comply with a legal obligation to issue and record tax documents.

Direct marketing via email

We use your personal data (email and name), what pages you visit on our website and what you click on in the email for the purpose of direct marketing – sending and displaying commercial communications. If you order one of our products on our e-shop, we see a legitimate interest in sending you newsletters with news, promotions or other motivational topics from the blog, as we reasonably assume that you are interested in our news. We will do this for a maximum of 5 years from the last order.

We will retain your personal data for the duration of the statute of limitations, unless the law provides for a longer period to retain it or we have specified otherwise in specific cases.

Cookies

When you browse our website we record your IP address, how long you stay on the site, which page you are coming from and if you are coming through one of our affiliate partners. We see the use of cookies to measure website traffic and to customize the display of the website as a legitimate interest of our administrator, as we believe that this allows us to offer you an even better service.

Security and protection of personal data

We protect personal data to the maximum extent possible by using modern technologies that correspond to the state of the art. We protect it as if it were our own. We have adopted and maintain all possible (currently known) technical and organizational measures to prevent the misuse, damage or destruction of your personal data.

Transfer of personal data to third parties

Your personal data is accessible by our employees who are bound by confidentiality and trained in the security of personal data processing.

We handle most of the processing operations ourselves and do not need 3rd parties to do so.

For some specific processing operations that we cannot provide in-house, we use the services and applications of processors who specialize in the processing and are GDPR compliant.

These are providers of the following platforms and services:

Hosting and server service providers

Webglobe, s.r.o.
Webglobe, s.r.o. Pobřežní 620/3, 186 00 Praha 8 VAT: 26159708

Analytical tools

Google Analytics – web traffic statistics
Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
It is possible that in the future we may decide to use other applications or processors to facilitate and improve the processing. However, we promise you that in such a case, we will hold the processor to at least the same standards of security and quality of processing as we hold ourselves.

Tvorba webových stránek fubah.cz

Fubah s.r.o., Na honech 4905, 76005, Zlín, ID: 28308638
Data transfer outside the EU
We process data exclusively in the European Union or in countries that provide an adequate level of protection based on a decision of the European Commission.

Your rights in relation to data protection

You have a number of rights in relation to data protection. If you wish to exercise any of these rights, please contact us by email: info@kvalitnidomek.cz.

You have the right to information, which is already fulfilled by this information page with the personal data processing policy.

Thanks to the right of access, you can challenge us at any time and we will document within 30 days what personal data we are processing and why.

If something changes or you find your personal data outdated or incomplete, you have the right to have your personal data completed and amended.

You can exercise your right to restrict processing if you believe that we are processing your inaccurate data, if you believe that we are processing unlawfully but do not want to delete all of your data, or if you object to the processing. You can limit the scope of personal data or the purposes of processing. (For example, by unsubscribing from the newsletter you limit the purpose of processing for sending commercial communications.)

Right to portability

If you would like to take your personal data and transfer it to someone else, we will follow the same procedure as when you exercise your right of access – the only difference is that we will deliver the information to you in machine-readable form. Here we need at least 30 days.

Right to erasure (to be forgotten)

Another right you have is the right to erasure (to be forgotten). We do not want to forget you, but if you wish to do so, you have the right to do so. In this case, we will delete all your personal data from the system and from the system of all sub-processors and backups. We need 30 days to secure the right to erasure.

In some cases, we are bound by a legal obligation and, for example, we must keep records of tax documents issued for a period of time specified by law. In this case, we will therefore delete all such personal data that is not bound by another law. We will inform you by e-mail when the deletion is completed.

Complaint to the Data Protection Authority

If you feel that we are not treating your data in accordance with the law, you have the right to contact the Data Protection Authority at any time with your complaint. We would be very happy if you first inform us of this suspicion so that we can do something about it and correct any wrongdoing.

Silence

We would like to assure you that our collaborators and processors who will process your personal data are obliged to maintain confidentiality of personal data and security measures, the disclosure of which would compromise the security of your personal data. Your personal data will not be released to any other third party without your consent.